Automation magnifies the process it is given. If the rules, ownership, or source data are unstable, speed can make the underlying problem harder to see.
Keep high-consequence judgment human. Automate bounded preparation work—collecting context, drafting, classifying—while a named person remains responsible for the decision.
Before adding a tool, make the trigger, owner, definition of done, exceptions, and fallback explicit. If those cannot be stated plainly, diagnose the workflow first.
Find the actual pressure point
A useful next step is to describe one recurring bottleneck in concrete terms: what triggers it, who touches it, where it waits, and what a good result looks like.
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